Shipping Policy

 

We utilize multiple 3PL warehouses in Australia and the USA to swiftly process and dispatch your orders automatically.
Depending on stock availability and proximity to you, your order ships from the nearest warehouse, typically within 2-3 business days.
Once processed, we cannot modify orders or addresses. Any changes must be managed directly with the carrier.

Please allow 2-3 business days for packing before the carrier collects your order. After dispatch, tracking and delivery details are your responsibility.

In case of address errors, a re-delivery fee may apply. Lost parcels are to be addressed with the carrier; we do not refund lost items.

For more information read our Shipping policies.
For any questions check our FAQ or contact us.

Please note: As an international company, some banks may classify your transaction as such and apply additional charges. Check with your bank for details.